1. Acceptance of Agreement
By accessing, browsing, or placing an order on this website, you acknowledge that you have read, understood, and agree to be bound by these terms and our privacy policy. If you do not agree to these terms, please cease using this website immediately.

2. Electronic Communications
When you send us an email or place an order online via this website, you consent to electronic communications with us. You consent to us providing all agreements, notices, disclosures, and other information to you electronically.

3. Products and Ordering

· Product Descriptions: We endeavour to ensure product colours and descriptions appear as accurately as possible on the website. However, due to variations in device screen settings, we cannot guarantee absolute accuracy. All products (candles, moulds, etc.) are subject to change in size, weight, capacity, price, and packaging without prior notice.
· Pricing: All prices are displayed in [your specified currency, e.g., USD]. Prices may change at any time without notice. The price valid at the time of your order placement shall be the price payable.
· Order Acceptance: Your order constitutes an offer to purchase products. Our acceptance of your order and formation of a contract occurs only when we dispatch the products to you.
· Stock Availability: All items are subject to availability. Should an item be out of stock, we reserve the right to cancel your order and shall refund any payments made.

4. Account and Information Security
Should you create an account, you are responsible for maintaining the confidentiality of your account details and restricting access to your computer or device. You agree to be liable for all activities occurring under your account.

5. Intellectual Property All content on this website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads and data compilations, is the property of us or our content suppliers and is protected by international copyright laws.

6. Licence Grant We grant you a limited, non-exclusive, non-transferable licence to access and use this website for personal and non-commercial purposes, provided you do not download (except for page caching) or modify any part of the website.

7. Returns and Refund Policy

· As candles are consumable and flammable items, we may not accept returns for candles that have been lit or used.
· Should you receive a product damaged in transit or with a manufacturing defect, please contact us within 7 days of receipt. Provide your order number and photographic evidence.
· Refunds will be processed back to your original payment method; processing times may vary depending on the payment provider.

8. Disclaimer and Limitation of Liability This website and all its content are provided ‘as is’ without any express or implied warranties. We shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use this website or its products. Our total liability (if any) shall not exceed the amount you paid for the product giving rise to the claim.

9. User-Generated Content By submitting any comments, photographs, or other content to us, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and sublicensable right to use, reproduce, modify, adapt, publish, translate, and distribute such content.

10. Third-Party Links Our website may contain links to third-party websites. We assume no responsibility for the content, privacy policies, or practices of these sites.

11. International Use We cannot guarantee the availability or suitability of this website or the products offered on it in your country or region. You are responsible for complying with local laws and regulations.

12. Changes to Terms We reserve the right to modify these terms at any time. Revised terms take effect immediately upon posting on this page. You are responsible for periodically reviewing this page for changes.

13. Governing Law These Terms shall be governed by and construed in accordance with the laws of [your company's place of incorporation or principal place of business, e.g., California, USA], without regard to its conflict of laws principles.

14. Contact Us Should you have any questions regarding these Terms of Service, please contact us via: Email: hello@xinghuos.com